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A serious virus on the computer?
My sister has a virus on her computer and whatever it is wont let me click on anything. All it keeps saying is that the file is infected. It wont allow me to install the norton package on there, ive tried everything. Any suggestions?
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Other Answer
Is it the Security Tool rogue? Add details?
2010-3-9 7:29:38You could try to install it and runnit in safe mode.
2010-3-9 11:15:43" ive tried everything"
I wish people would learn not to use the phrase "I've tried everything" w/o qualification. You obviously haven't tried everything, and if you tried a almost everything, you should at least specify what you tried to do - otherwise you're going to probably get a half-dozen answers suggesting you try things out that already didn't work for you. Also, if you can't do something, you need to do more than say that what you tried didn't work - because the clue to the solution is probably in what DID happen.
What sort of anti-virus software did you have already? Have you tried using that software? What happens?
"It wont allow me to install the norton package on there"
You mean one of the Norton AV software suites? What happens when you try?
Have you tried booting into safe mode and running a scan there?
